In view of the suspension of the mobile services offered by CMMobile Global Communications Limited ("CMMobile") on 17 January 2017, the Office of the Communications Authority ("OFCA") has sought the assistance of all the mobile network operators and mobile virtual network operators (collectively "operators") to facilitate the number porting arrangement for the affected mobile service users.

If the affected mobile users of CMMobile wish to retain their mobile numbers, they are advised to choose a new operator and present to it in person the following identity documents for number porting -

 

Contact information of the four mobile network operators is given below for reference:

For mobile virtual network operators, please click here for the name list.

Should the affected mobile service users have any difficulties in arranging number porting with any of the above operators, they may contact OFCA at telephone 2961 6333 for assistance.

Consumers are reminded that there are ample choices of mobile operators available in the market, and they should always check and compare the service plans being offered and understand clearly the terms and conditions before making any subscription decision.

Office of the Communications Authority

18 January 2017