Office of the Communications Authority - Recruitment Advertisement

Regulatory Affairs Manager (Civil Service Vacancy)

Salary: Master Pay Scale Point 27 (HK$60,065 per month) to Master Pay Scale Point 33 (HK$79,135 per month)

Entry Requirements:

Candidates [See Note (1)] should have –

a First or Second class honours bachelor's degree in Electrical Engineering, Electronics Engineering, Information Technology, Economics, Statistics, Finance, Accounting, Law or Business Administration from a university in Hong Kong, or equivalent;
4 years' post-graduate experience in the relevant field, preferably in the telecommunications sector, or equivalent;
met the language proficiency requirements of 'Level 1' results [See Notes (2) & (3)] in the two language papers (Use of Chinese and Use of English) in the Common Recruitment Examination (CRE), or equivalent; and
a pass result in the Basic Law and National Security Law Test [See Note (4)].

Candidates are expected to –

have good analytical abilities, communications and interpersonal skills; and
be self-motivated and able to work under pressure to deliver quality outputs and meet tight schedules.

Proficiency in Putonghua would be an advantage.

Notes:

Applicants should have met the entry requirements on or before the closing date for application.
Results of the Use of Chinese (UC) and Use of English (UE) papers are classified as Level 2, Level 1 or Fail, with Level 2 being the highest. Candidates who have sat for the CRE for more than one time should submit the best valid CRE results they have obtained.
For civil service appointment purpose－
(i) Level 5 or above in Chinese Language of the Hong Kong Diploma of Secondary Education Examination (HKDSEE); or Grade C or above in Chinese Language and Culture or Chinese Language and Literature of the Hong Kong Advanced Level Examination (HKALE), are accepted as equivalent to Level 2 in the UC paper of the CRE. Level 4 in Chinese Language of the HKDSEE; or Grade D in Chinese Language and Culture or Chinese Language and Literature of the HKALE, are accepted as equivalent to Level 1 in the UC paper of the CRE.

(ii) Level 5 or above in English Language of the HKDSEE; or Grade C or above in Use of English of the HKALE; or Grade C or above in English Language of the General Certificate of Education (Advanced Level) (GCE A Level), are accepted as equivalent to Level 2 in the UE paper of the CRE. Level 4 in English Language of the HKDSEE; or Grade D in Use of English of the HKALE; or Grade D in English Language of the GCE A Level, are accepted as equivalent to Level 1 in the UE paper of the CRE.

(iii) Applicants with an overall band of 6.5 or above with no subtest score below band 6 obtained in the same sitting in the Academic Module of the International English Language Testing System (IELTS) within the two-year validity period of the test result are accepted as equivalent to 'Level 2' in the UE paper of the CRE. The IELTS test result must be valid on any date during the application period (i.e. from 31 August 2023 to 13 September 2023).

(iv) Candidates who do not possess the requisite CRE results, or equivalent, but have filed an application for the coming CRE to be held in October 2023 (tentatively on 7 October 2023) in Hong Kong or will file an application for the coming CRE to be held on 2 December 2023 tentatively outside Hong Kong may also apply. They will only be considered for appointment subject to their obtaining the requisite CRE results in the aforesaid examination. Applications for taking CRE outside Hong Kong will be called later this year (Any updates of the examination arrangements will be announced on the website at https://www.csb.gov.hk/eng/cre.html). Candidates should indicate that they have filed/will file an application for the above CRE in the submitted application form [G.F. 340 (Rev. 7/2023)]. As the Office of the Communications Authority (OFCA) will request the concerned candidates to update their latest CRE results by email in the course of the recruitment process, candidates should ensure that their email address provided on the application form is accurate and should pay attention to the relevant email (if applicable).
All applicants for civil service jobs will be assessed on their knowledge of the Basic Law and the National Security Law. A pass result in the Basic Law and National Security Law Test is an entry requirement for all civil service jobs. Only those candidates who have passed the Basic Law and National Security Law Test will be considered for appointment.

For candidates who have not taken the relevant Basic Law and National Security Law Test or have not attained a pass result in the relevant Basic Law and National Security Law Test at the time of application, they may still apply for the job and arrangements will be made for them to take the relevant Basic Law and National Security Law Test during the recruitment process.

Recruitment Written Test:

Eligible candidates will be invited to sit for a written test in Hong Kong on a fixed date before the selective interviews. The written test is an essay-type written paper comprising English and/or Chinese questions which aims at assessing candidates' presentation skills as well as analytical and organisation abilities. Only those who pass the written test will be invited for interview.

As it takes time to process all applications, an invitation to the written test does not imply that the candidates' qualifications meet the entry requirements of the post of Regulatory Affairs Manager.

Main Duties and Responsibilities:

A Regulatory Affairs Manager is mainly deployed on –

providing professional advice in specialist areas in connection with the regulation of communications services and sending of commercial electronic messages (CEMs);
monitoring the telecommunications market and identifying issues in relation to the development of the telecommunications industry, the regulatory framework, and the interests of the consumers of telecommunications services;
investigating complaints under the Unsolicited Electronic Messages Ordinance and monitoring the market situation in respect of the sending of CEMs;
providing support in research and analysis of telecommunications policy and regulatory issues, including drafting of policy papers, discussion papers, guidelines, codes of practices, information notes and specifications;
providing support in implementation of policy and regulatory initiatives relating to telecommunications;
evaluating telecommunications licence applications, enforcing the Telecommunications Ordinance, relevant regulations, licence conditions, regulations, guidelines/codes of practices, specifications and handling other licence administration matters;
formulating, implementing and reviewing relevant measures and arrangements for promoting the interests of telecommunications service users; and
processing, reviewing and/or investigating cases in relation to anti-competitive conduct, mergers and acquisitions, misleading or deceptive conduct and unfair trade practices of communications service providers.

Terms of Appointment:

A new recruit will normally be appointed on civil service probationary terms for three years. Upon passage of probation bar, the officer may be considered for appointment on the prevailing permanent terms.

How to Apply:

Application Forms [G.F. 340 (Rev. 7/2023)] are obtainable from any Home Affairs Enquiry Centres of District Offices, Home Affairs Department or Job Centres of Employment Services Division, Labour Department. The form can also be downloaded from https://www.csb.gov.hk.

[Note: The new version of application form for Government jobs G.F. 340 (Rev. 7/2023) has been in use with effect from 26 July 2023. Candidates who apply for Government jobs advertised on or after 26 July 2023 should use the new G.F. 340 (Rev. 7/2023). If candidates submit the old version form (G.F. 340 (Rev. 3/2013)), they will be required to fill in the new G.F. 340 (Rev. 7/2023) afresh and submit it within seven days upon request. If candidates fail to submit the new G.F. 340 (Rev. 7/2023) within the stipulated deadline, their applications will not be processed further.]

Completed application forms submitted in person or by post should reach the contact address below on or before 13 September 2023. Applicants should also provide a detailed account of their relevant working experience in a prescribed Supplementary Information Sheet (SIS) which can be downloaded from OFCA's homepage at https://www.ofca.gov.hk/en/about_us/job/index.html. Please specify on the envelope "Application for the post of Regulatory Affairs Manager". To avoid delayed or unsuccessful delivery of applications by post, please ensure the correct address is clearly printed or written on the envelope and sufficient postage has been affixed before posting. Mail items bearing insufficient postage will not be delivered to OFCA and will be returned to the sender or disposed of by Hongkong Post where appropriate. Applicants will bear any consequences arising from paying insufficient postage. The postmark date on the envelope will be regarded as date of submission of application.

Applicants may also apply online through https://www.csb.gov.hk. Applicants who apply online should submit SIS by hand or by post to the contact address below or send scanned copies of the SIS to the email address ( ) on or before 20 September 2023. The online application number should be quoted in the email or on the envelope and every page of SIS. Applicants are not required to submit supporting documents for local qualifications and working experience at this stage. They are required to produce supporting documents if being invited to attend the written test or interview.

Holders of academic qualifications other than those obtained from HK institutions/Hong Kong Examinations and Assessment Authority (HKEAA) should submit copies of their official transcripts /certificates on or before 20 September 2023 by hand, mail or email to the contact address below. Candidates who apply online should quote the online application number on the envelope and every page of the supporting documents.

Applications which are late or incomplete, not made in G.F. 340, submitted by fax or email, or without attaching or with late submission of SIS and supporting documents (if applicable) after the specified deadline, may NOT be considered.

Applicants are encouraged to provide their email addresses on the application forms. Candidates who are selected for written test will normally receive an invitation (by email or by post) in about eight weeks from the closing date of application. Those who are not invited for written test may assume their applications are unsuccessful.

Address and Enquiry Tel.:

Personnel Registry, Office of the Communications Authority, 29/F, Wu Chung House, 213 Queen's Road East, Wanchai, Hong Kong. (Enquiry Tel.: 2961 6522).

Closing Date for Application:

13 September 2023

Newspaper(s) Advertised and Date(s):

Ming Pao Daily News (1 September 2023) and
South China Morning Post (2 and 9 September 2023)

General Notes:

Candidates must be permanent residents of the Hong Kong Special Administrative Region at the time of appointment unless specified otherwise.
As an Equal Opportunities Employer, the Government is committed to eliminating discrimination in employment. The vacancy advertised is open to all applicants meeting the basic entry requirement irrespective of their disability, sex, marital status, pregnancy, age, family status, sexual orientation and race.
Civil service vacancies are posts on the civil service establishment. Candidates selected for these vacancies will be appointed on civil service terms of appointment and conditions of service and will become civil servants on appointment.
The entry pay, terms of appointment and conditions of service to be offered are subject to the provisions prevailing at the time the offer of appointment is made.
The information on the maximum pay point is for reference only and may be subject to changes.
Fringe benefits include paid leave, medical and dental benefits, and where appropriate, assistance in housing.
Where a large number of candidates meet the specified entry requirements, the Office of the Communications Authority may devise shortlisting criteria to select the better qualified candidates for further processing. In these circumstances, only shortlisted candidates will be invited to attend the written test and/or interview.
It is Government policy to place people with a disability in appropriate jobs wherever possible. If a disabled candidate meets the entry requirements, he/she will be invited to attend the written test and/or interview without being subject to further shortlisting. Applicants who have declared disabilities and are found suitable for appointment may be given an appropriate degree of preference over other applicants whose suitability for appointment is considered comparable to that of the former. The Government policy and other related measures on employment of persons with disabilities are set out in the booklet “Employ People Based on Their Abilities – Application for Government Jobs by Persons with Disabilities” which is available for reference on the Civil Service Bureau's website at https://www.csb.gov.hk under "Administration of the Civil Service – Appointments".
Holders of academic qualifications other than those obtained from HK institutions/HKEAA may also apply but their qualifications will be subject to assessments on equivalence with the required entry qualifications. They should submit copies of their official transcripts and certificates to the above contact address.
Civil service vacancies information contained in this column is also available on the GovHK on the Internet at https://www.gov.hk.
Towards the application deadline, our on-line system will likely be overloaded due to large volume of applications. To ensure timely completion of your on-line application, it is advisable to submit the application as early as possible.