Handling technical regulatory and related issues of fixed telecommunications services
Handling technical regulatory and spectrum related issues of public mobile telecommunications services including 5G services
Implementing the Government’s policy initiatives to facilitate roll out of 5G networks
Managing Emergency Response System and investigation into service outage
Managing the Emergency Alert System and providing support for dissemination of emergency messages with use of the system
Providing support for dissemination of public announcements with use of SMS
Providing support and engaging in special projects, such as the broadband speed test server
Review of the use of telephone exchange sites
Co-ordinating the use of land and government venues for installation of telecommunications infrastructures including radio base stations, hill-top radio stations, submarine cable landing stations and satellite stations
Mobile coverage improvement and measurement in country parks and remote villages
Providing single-point-of-contact service for landing, operation and maintenance of submarine cables and construction of cable landing stations
Monitoring the implementation of measures to mitigate the risk of gas explosion in telecommunications manholes and backup power supply
Updating technical guidelines/codes of practice on public telecommunications services and monitoring the compliance
Administering the numbering plan, managing the special number arrangements and implementing relevant measures for efficient use of the numbering plan
Reviewing requirements and handling matters in relation to number portability
Regulatory Division 2
Handling licensing (including registration) and regulatory matters related to fixed and mobile network operators, services-based operators, localised wireless broadband service, wireless Internet of things, class licensees for public wireless local area network (WLAN) services, class licensees for offer of telecommunications services, etc.
Assignment / re-assignment of spectrum for public mobile services including 5G services
Investigation of suspected contravention and enforcement of licence conditions and regulations
Review of regulatory regimes on interconnection and tariffs
Monitoring interconnection charges and administering interconnection agreements
Reviewing and enforcing regulatory accounting requirements for telecommunications services
Providing legal support to the CA and OFCA
Handling special projects and consultancy studies on various regulatory issues
Providing secretariat support to the Telecommunications Regulatory Affairs Advisory Committee (TRAAC)