• Support Branch

  Assistant Director

  Mr Kingsley YEUNG
  • Development Division

    Chief Telecom Engineer

    Mr L H TING
  • Finance Division

    Head, Finance

    Ms Maggie TAM
  • Administrative Services Division

    Departmental Secretary

    Ms Fanny YIU
  • Public Affairs Division

    Head, Public Affairs

    Miss Diana FU
  • Consumer Affairs Division

    Head, Consumer Affairs

    Ms Jamay WONG

Functions:

Development Division

• Enforcing the Unsolicited Electronic Messages Ordinance (UEMO)
• Providing technical support for the regulation of broadcasting services and facilitating roll out of domestic free television and digital audio broadcasting networks
• Maintaining liaison with mainland/overseas regulators and international/regional organisations on communications matters
• Providing IT services

Finance Division

• Providing financial management and accounting support services
• Providing support in stores and procurement matters

Administrative Services Division

• Providing administrative services (i.e. personnel and appointment, general office administration and translation)

Public Affairs Division

• Manning enquiry hotlines and handling public enquiries
• Handling media relations, general publicity and consumer education programmes and ad hoc publicity campaigns

Consumer Affairs Division

• Manning complaint hotlines
• Handling complaints, following up with telecommunications operators and compiling complaint statistics
• Providing secretariat support to the Telecommunications Users and Consumers Advisory Committee (TUCAC)
• Providing housekeeping services to advisory committees under OFCA