2G services in Hong Kong are currently provided to consumers using spectrum in the 900 MHz and 1800 MHz bands. Mobile network operators (MNOs) have refarmed part of the assigned frequency spectrum in the above two bands with a view to providing more advanced mobile services. With diminishing number of users of 2G services, MNOs will gradually scale down or cease their provision of 2G services.

Further to the cessation of 2G services by Hutchison Telephone Company Limited (Hutchison) and SmarTone Mobile Communications Limited (SmarTone) from 30 September 2021 ¹ and 14 October 2022 ² respectively, Hong Kong Telecommunications (HKT) Limited has applied for and received the Communications Authority’s prior consent to cease the provision of all its 2G services starting from 8 November 2024. For details, please refer to the press release issued by the Office of the Communications Authority.

Mobile technologies have been evolving rapidly over the past decades. With the launch of the fifth generation mobile services since April 2020, the vast majority of 2G customers have already switched to higher generation of mobile services. Therefore, MNOs have successively ceased their provision of 2G services so as to deploy the vacated spectrum to provide more advanced mobile services to customers.

If 2G service subscribers or customers using 2G mobile devices have any enquiries about the 2G services they are currently using, they are strongly advised to contact their respective service providers for information, and to consider upgrading their service plans and mobile devices as early as possible in order to experience more advanced and diversified functions available from newer generation of mobile services.

Office of the Communications Authority

2 August 2024