Fixed Network Operators
Hong Kong’s telecommunications market has been fully liberalised and there is no pre-set limit on the number of licences issued for the provision of local fixed services. The full list of licensed network operators which provide local fixed services can be found at here .
You may approach the fixed network operators direct for details about their network coverage and service offerings, and choose the one which best suits your needs. The hotline numbers and web sites of some of the local fixed network operators are listed below (in alphabetical order) for your reference:
- China Mobile Hong Kong Company Limited
Hotline: 12580 - Hong Kong Broadband Network Limited
Hotline: 128 100 - Hong Kong Cable Television Limited
Hotline: 183 2832 - HGC Global Communications Limited (formerly known as "Hutchison Global Communications Limited")
Hotline: 1223 - PCCW-HKT Telephone Limited and Hong Kong Telecommunications (HKT) Limited
Hotline: 1000 - SmarTone Communications Limited
Hotline: 2880 2688 - HKBN Enterprise Solutions HK Limited (formerly known as “WTT HK Limited")
Hotline: 2112 1121
Mobile Network Operators
There are a total of 4 mobile network service operators providing mobile service in Hong Kong. You may approach them direct for details about their services and choose the one which best suits your needs. Following are their contact information for your reference:
- China Mobile Hong Kong Company Limited
Hotline: 12580 - Hong Kong Telecommunications (HKT) Limited
Hotline: 2512 3123 (for "csl." customers)
Hotline: 2888 1010 (for "1010" customers) - Hutchison Telephone Company Limited ("3")
Hotline: 1033 - SmarTone Mobile Communications Limited
Hotline: 2880 2688
In addition, mobile virtual network operators may also provide mobile service, please click here for names of licensees.