Stay Vigilant against Fraudulent Calls and SMS
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You should always stay vigilant when using communications services. To protect yourself from losses, beware of fraudulent calls and SMS!
When receiving a suspicious fraudulent call or SMS:
| DO's | ✔ hang up immediately |
|---|---|
| ✔ ignore it | |
| ✔ ascertain the identity of the calling party or sender of the SMS through official channels | |
| ✔ Report suspicious fraudulent calls to the Police through the public report platform of Police’s Scameter App | |
| DON'Ts | ✖ press any key to reply |
| ✖ click any hyperlink(s) in the SMS | |
| ✖ easily trust the identity of the caller or the content of the SMS | |
| ✖ disclose your personal information (including bank account numbers, credit card information and one-time passwords) | |
| ✖ transfer money |
Thematic Webpage
www.ofca.gov.hk/phonescamsPay Attention to Anti-deception Messages of Hong Kong Police Force
Phone deception is a serious criminal offence and enforcement is undertaken by the Hong Kong Police Force. If you receive any suspicious call or SMS, you should immediately report to the Police.
Anti-Deception Coordination Centre (ADCC)
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• Provide up-to-date information on defrauding tricks |
• Subscribe to "Scam Alert" email notification | |
"CyberDefender", the one-stop cyber information platform | • Provide up-to-date cyber security tips and anti-fraud information |
"Anti-Scam Helpline 18222" | • An all-day enquiry hotline to provide immediate consultation for the general public in order to handle suspicious deception cases in a more effective manner |
"Scameter+", the one-stop scam and pitfall search engine | • Help the public identify frauds and online pitfalls |
• Three new enhanced functions: 1) Call Alert, 2) Website Detection, and 3) Public Intelligence |
Report Scams
Hong Kong Police Force e-Report Centre
