An Energetic and Versatile Workforce

To provide world-class service amid the fast-changing and ever-advancing telecommunications and broadcasting environment, we take a forward-looking and integrated approach to human resource management and strategic manpower planning. Organisational reviews are conducted regularly to ensure the best use of our resources and that the services we provide will always meet the needs and expectations of the community.

As at 31 March 2013, we had an overall staff strength of 395, comprising 282 civil servants and 113 employed on non-civil service contract terms.

Training and Development

We attach great importance to the training and development of our staff members and strive to enhance their capabilities to deal with the challenges posed by the evolving environment, such as emerging new technologies, increasing public demands and internal driving forces arising from various business initiatives.

To prepare for the challenges arising from the implementation of the CO and Trade Descriptions (Unfair Trade Practices) (Amendment) Ordinance 2012, we have tailor-made training for staff to equip them with the knowledge and skills required in enforcing the relevant ordinance. In addition, a variety of vocational and managerial courses and in-house training programmes were conducted in 2012/13, including courses on criminal law, competition law, prosecution and investigation skills, next generation networks, management and leadership, as well as languages, communications, information technology, integrity management and national studies. We continued to sponsor staff members on courses organised by international organisations and overseas institutions, for example, the ITU, to enhance their technical and professional skills. The trainee count for the year was 491 and the training man-days count was 815.

Awards and Commendations

In 2012/13, four OFCA staff members received the Director-General's Commendation for Long and Valuable Service, 27 received the Long and Meritorious Service Award, and five received the Long and Meritorious Service Travel Award. To encourage staff members to make continuous improvements to our services, we recognised one suggestion with an award under the Staff Suggestion Scheme for the year.

Recreational Activities and Volunteer Services

To help our staff members develop a healthy life style and foster a greater sense of belonging, we regularly organise programmes of staff recreational activities, including outings, luncheon talks, sports activities and an annual departmental dinner gathering. Our staff members also participated in the Corporate Games 2012. To demonstrate our corporate social responsibility and our sincere care for the community, we also took part in a number of volunteer and charity events. We have been awarded the "Caring Organisation" logo by the Hong Kong Council of Social Service in consecutive years since 2007.