To provide professional support to the CA in the regulation of the fast-changing and dynamic communications industry, OFCA adopts a proactive, forward-looking and holistic approach to human resource management and strategic manpower planning. Organisational reviews are conducted from time to time to ensure the most effective and efficient deployment of manpower resources.
OFCA had an energetic and versatile workforce of 486 staff as of 31 March 2023, comprising 348 civil servants, 129 staff employed on non-civil service contract terms and 9 staff employed on post-retirement service contract terms.
To foster the interest of undergraduate students in pursuing a career in the telecommunications sector after graduation, representatives of OFCA give talks on “Overview of Telecommunications Market in Hong Kong and Career Opportunities at OFCA” to local higher education institutions.
OFCA attaches great importance to the training and development of staff members and strives to enhance their professional knowledge and competencies to cope with the challenges posed by the rapidly evolving industry environment such as emerging new technologies, increasing public demands and internal driving forces arising from various initiatives.
A Training and Development Committee has been established to oversee the implementation of OFCA’s training and development policies for departmental officers in order to adopt a holistic approach for the training of staff and to strengthen arrangements for grooming officers with potential.
A variety of professional and managerial development courses and in-house training programmes were organised in 2022/23. These included courses on competition law, law enforcement, technical training, prosecution and investigation skills, information and communications technology, leadership, performance management, human resources management, racial equality, language and writing skills, financial management, media and communications, complaint handling, customer service, integrity management, occupational safety and health, emotional and physical wellness, records management, national studies and the National Security Law. OFCA continued to sponsor staff members on courses organised by international organisations and overseas institutions, such as those provided by King’s College London, ITU and APT to enhance their technical and professional skills. The trainee count for the year was 936 and the training man-day count was 727. OFCA has been accredited as a Manpower Developer by the “Employee Retraining Board” for our outstanding achievements in manpower training and development since 2016.
In 2022/23, 14 OFCA staff members received the Director-General’s Commendation for Long and Valuable Service, 43 received the Director-General’s Commendation for Meritorious Service, nine received the Long and Meritorious Service Award, and two received the 2022/23 Long and Meritorious Service Travel Award.
OFCA regularly organises a variety of staff activities to advocate the importance of work-life balance and strengthen the sense of belonging among colleagues.
OFCA regularly organises a variety of staff activities to advocate for work-life balance and cultivate the sense of belonging among colleagues.
To help staff members develop a healthy lifestyle and foster the spirit of teamwork with their co-workers, OFCA regularly organises staff recreational activities including interest classes, health talks and sports activities. To show care for the community, OFCA is active in participating volunteering and charity events. The OFCA Volunteer Team was set up in July 2022 to further promote diversified volunteer services for developing a caring and people-oriented service culture amongst staff. OFCA has been awarded the “Caring Organisation” logo by the Hong Kong Council of Social Service for consecutive years since 2007 and the “Social Capital Builder Logo Award” by the Community Investment and Inclusion Fund of the Home and Youth Affairs Bureau since 2016.
OFCA Volunteer Team actively joins community activities.