TRADING FUND REPORT 2023/24

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An Energetic and Versatile Workforce

To provide professional support to CA in the regulation of the fast-changing and dynamic communications industry, OFCA adopts a proactive, forward-looking and holistic approach to human resource management and strategic manpower planning. Organisational reviews are conducted from time to time to ensure the most effective and efficient deployment of manpower resources.

OFCA had an energetic and versatile workforce of 468 staff as of 31 March 2024, comprising 346 civil servants, 117 staff employed on non-civil service contract terms and five staff employed on post-retirement service contract terms.

Training and Development

OFCA attaches great importance to the training and development of staff members and strives to enhance their professional knowledge and competencies so that they can cope with the challenges posed by the rapidly evolving industry environment, such as emerging new technologies, increasing public demands and internal driving forces arising from various initiatives.

A Training and Development Committee has been established to oversee the implementation of OFCA’s training and development policies for departmental officers in order to adopt a holistic approach for the training of staff and to strengthen arrangements for grooming officers with potential.

A variety of professional and managerial development courses and in-house training programmes were organised in 2023/24. These included courses on law enforcement, technical training, prosecution and investigation skills, information and communications technology, leadership, performance management, human resources management, language and writing skills, financial management, media and communications, complaint handling, customer service, integrity management, occupational safety and health, emotional and physical wellness, records management, national studies and the National Security Law. OFCA continued to sponsor staff members to attend courses organised by international organisations and overseas institutions, such as those provided by King’s College London, ITU and APT to enhance their technical and professional skills. The trainee count for the year was 1 192 and the training man-day count was 942. OFCA has been accredited as a “Manpower Developer” by the “Employee Retraining Board” for our outstanding achievements in manpower training and development since 2016.

OFCA organises management training courses for technical staff from time to time.

OFCA organises management training courses for technical staff from time to time.

Awards and Commendations

In 2023/24, 15 OFCA staff members received the Director-General’s Commendation for Long and Valuable Service, 43 received the Director-General’s Commendation for Meritorious Service, six received the Long and Meritorious Service Award, and two received the 2023/24 Long and Meritorious Service Travel Award.

OFCA held an employee outing to Lai Chi Wo, Kat O & Ap Chau on 16 March 2024.

OFCA held an employee outing to Lai Chi Wo, Kat O & Ap Chau on 16 March 2024.

Recreational Activities and Volunteer Services

OFCA regularly organises a variety of staff activities to advocate for work-life balance and cultivate the sense of belonging among colleagues.

OFCA Volunteer Team visited an Elderly Day Care Centre.

OFCA Volunteer Team visited an Elderly Day Care Centre.

OFCA Volunteer Team participated in the book-sorting activity under the “BOOKS FOR LOVE @ $10 charity sale!”.

OFCA Volunteer Team participated in the book-sorting activity under the “BOOKS FOR LOVE @ $10 charity sale!”.

To help staff members develop a healthy lifestyle and foster the spirit of teamwork, OFCA regularly organises staff recreational activities including interest classes, health talks, outings and sports activities. To show care for our community, OFCA is active in volunteering and charity events. Set up in July 2022, the OFCA Volunteer Team has participated in a wide range of volunteer services including cleaning of the shoreline, visits to the elderly, collection of surplus bread, books re-sale and more for developing a caring and people-oriented service culture amongst staff. In 2023/24, OFCA has again been awarded the “Caring Organisation” logo by the Hong Kong Council of Social Service and the “Social Capital Builder Logo Award” by the Community Investment and Inclusion Fund of the Home and Youth Affairs Bureau, an award held since 2007 and 2016 respectively.

OFCA Volunteer Team participated in the “Bread Runner” activity to help collect surplus bread from bakeries.

OFCA Volunteer Team participated in the “Bread Runner” activity to help collect surplus bread from bakeries.

OFCA Volunteer Team participated in the shoreline cleaning at Shek O Beach.

OFCA Volunteer Team participated in the shoreline cleaning at Shek O Beach.