Fixed Telecommunications Services
Home Broadband Services Powered by 5G
Ask More before Subscribing to Fixed-line Services
Ask More before Subscribing to Fixed Broadband Services
Telecom Services Offered by Resellers
Know More about IP Telephony Service
Universal Service Obligation (USO) and Service Coverage
Unified Telephone Directory Service
Points to Note for the Purchase of Calling Cards
IDD Security, Credit Limit and Forwarded IDD Call Issues
Mobile Telecommunications Services
Smart Choice of Wi-Fi Devices
Selection of 5G Handsets
Users of the Second Generation Mobile (2G) Services Advised to Consider Upgrade to Higher Generation of Mobile Services / Devices
Understanding Mobile Data
Points to Note for Mobile Data Services Subscription
Mobile Bill Shock
Be Mindful of Unexpected Mobile Data Service Charges While Roaming Overseas
Other Mobile Data Service Options While Travelling Abroad
Avoid Unintended Use of Mobile Roaming in Boundary Areas
Mobile Roaming in Greater Bay Area
Consumer Alert on Single-Card-Multiple-Numbers (“SCMN”)/One-Card-Two-Numbers (“1C2N”) Services with the offer of Mainland mobile numbers
Insertion of "+" Sign in the Calling Number Display to Help Identify Possible Telephone Scams Originated from Outside Hong Kong
Telecom Services Offered by Resellers
Know More about IP Telephony Service
Substitutes for Mobile Voice Roaming Services
Frequency Bands and Standards for Mobile Services
Beware of Chargeable Mobile Content Services Delivered via Short Messages and Multi-media Messages
Beware of Buying Radiocommunications Equipment not Meeting Prescribed Specifications
Report Loss of Mobile Phone or SIM Card Immediately
Operators to Verify Addresses of Potential Customers
Broadcasting Services
Advice on the Use of IBCCDS Channels
Reference Guide on How to Rescan for Digital TV Programme Channels
General Advice