Fixed Telecommunications Services
- Home Broadband Services Powered by 5G
- Ask More before Subscribing to Fixed-line Services
- Ask More before Subscribing to Fixed Broadband Services
- Telecom Services Offered by Resellers
- Know More about IP Telephony Service
- Universal Service Obligation (USO) and Service Coverage
- Unified Telephone Directory Service
- Points to Note for the Purchase of Calling Cards
- IDD Security, Credit Limit and Forwarded IDD Call Issues
Mobile Telecommunications Services
- Smart Choice of Wi-Fi Devices
- Selection of 5G Handsets
- Users of the Second Generation Mobile (2G) Services Advised to Consider Upgrade to Higher Generation of Mobile Services / Devices
- Understanding Mobile Data
- Points to Note for Mobile Data Services Subscription
- Mobile Bill Shock
- Be Mindful of Unexpected Mobile Data Service Charges While Roaming Overseas
- Other Mobile Data Service Options While Travelling Abroad
- Avoid Unintended Use of Mobile Roaming in Boundary Areas
- Mobile Roaming in Greater Bay Area
- Consumer Alert on Single-Card-Multiple-Numbers (“SCMN”)/One-Card-Two-Numbers (“1C2N”) Services with the offer of Mainland mobile numbers
- Insertion of "+" Sign in the Calling Number Display to Help Identify Possible Telephone Scams Originated from Outside Hong Kong
- Telecom Services Offered by Resellers
- Know More about IP Telephony Service
- Substitutes for Mobile Voice Roaming Services
- Frequency Bands and Standards for Mobile Services
- Beware of Chargeable Mobile Content Services Delivered via Short Messages and Multi-media Messages
- Beware of Buying Radiocommunications Equipment not Meeting Prescribed Specifications
- Report Loss of Mobile Phone or SIM Card Immediately
- Operators to Verify Addresses of Potential Customers
