The Office of the Communications Authority (OFCA) has been actively working with the Police and telecommunications service providers to implement various measures from telecommunications perspectives to combat phone scams. In order to disseminate anti-phone scam messages more comprehensively at the community level, and further increase the vigilance of the public, especially those elderly and disadvantaged groups of residents, OFCA has launched the District Anti-Phone Deception Ambassador Scheme (Ambassador Scheme) in January 2025. District Council (DC) members of all the 18 districts and their ward offices’ staff members were invited to participate as District Anti-Phone Deception Ambassadors, with a view to strengthening the dissemination of anti-phone scam messages at local level in a more comprehensive manner.

Roles of District Anti-Phone Deception Ambassadors

(1) Promote anti-phone scam messages through their daily district work, community activities and engagement with residents in their districts;
(2) Assist OFCA in distributing leaflets and souvenirs of anti-phone scam messages to residents; and
(3) Participate in anti-phone scam publicity and consumer education campaigns organised by OFCA.

List of District Anti-Phone Deception Ambassadors

The Ambassador Scheme has received overwhelming support from DCs with the participation of over 150 DC members' ward offices covering all the 18 districts in the territory, and some 300 DC members and their staff members serve as District Anti-Phone Deception Ambassadors. Please refer to the attachment for the list of DC members' ward offices participating in the Ambassador Scheme.

Logo of District Anti-Phone Deception Ambassador Scheme

All District Anti-Phone Deception Ambassadors have each received a dedicated badge with the logo of the Scheme as below:

Points to Note and Enquiries

The District Anti-Phone Deception Ambassadors will only carry out promotional and publicity work or activities for dissemination of anti-phone scam messages. They will not collect any personal data from members of the public.

For any enquiries about the Ambassador Scheme, please contact OFCA as follows:

Tel：2961 6333
Fax：2803 5110
Email：

Working hours: 8:30am to 5:45pm Monday to Friday, and closed on Saturday, Sunday and public holiday.

OFCA appeals to members of the public to always stay vigilant when using communications services. Under no circumstances should personal information be disclosed to unidentified callers. If in doubt, hang up the phone immediately and report to the Police.

Reference Materials

Useful Links