| Red Tone | : |
I have just signed a new telecommunications service contract. |
| Black Tone | : |
What's the big deal! It's only a service contract! |
| Lambert | : |
Black Tone, don't you know that the Industry Code of Practice for Telecommunications Service Contracts has been implemented? Whether it is a new contract or a renewed contract, service users can now enjoy more protection than before. |
| Red Tone | : |
That's right. For example, with the implementation of the Industry Code, operators need to seek your consent before renewing your contract. |
| Lambert | : |
Under certain circumstances, such as the service charge increased during the contract period or the service is not available at the new premises after removal, service users have the right to terminate the contract earlier. The operators cannot charge the users any monthly service charges for the remaining contract period. |
| Black Tone | : |
In short, please read carefully and check thoroughly with the operators the contract terms before signing a new contract or renewing a contract. |